Shipping Policy & Delivery Information

Straightforward answers on stock, lead times, and shipping worldwide.

  • Is my product in stock?

    Items marked In Stock ship within 1–2 business days.

    Items marked Available are made to order and usually ship within 1–2 weeks.

    Hardware and bushings may ship faster.

  • How long does shipping take?

    • USA (48 states): 2–3 business days after shipment.
    • Alaska, Hawaii, Territories: 3–4 business days.
    • APO/FPO/DPO military addresses: allow extra time.

  • How will I know when my order has shipped?

    You’ll receive an email with a tracking number.

    No tracking number = not yet shipped.

  • Can I pick up my order locally in Phoenix?

    No. All orders are shipped — we don’t offer local pickup or walk‑in shopping.

  • How are USA shipments handled?

    • Shipping cost is calculated at checkout.
    • USPS Priority Mail is standard.
    • Transit time: 2–3 days (longer during holidays).
    • No minimum purchase required.

  • What about APO/FPO/DPO and U.S. Territories?

    We ship via USPS Priority Mail.

    Expect normal postal delays.

    Thank you to our military customers for your service.

  • Do you ship to Canada and Mexico?

    Yes, via USPS Priority Mail Flat Rate.

    Rates start at $19.95 depending on product type.

    Customs, VAT, and duties are the buyer’s responsibility.

  • Do you ship internationally (outside USA, Canada, Mexico)?

    Yes, via USPS International Priority Mail.

    Rates start at $23.95 depending on product type.

    Customs, VAT, and duties are the buyer’s responsibility.

    If actual shipping costs are lower, we refund the difference.

Recommended Jeep Resources

DIY Advice

Your go‑to “How‑To” destination for Jeep enthusiasts. A wealth of practical guides and tips — and if you find it helpful, consider supporting the site with a donation to keep it running.

One of the largest and most active Jeep® communities online. In our view, it’s the best place to connect, share experiences, and get advice from fellow Jeep owners.

The North American XJ Association — a dedicated hub for Cherokee XJ owners. Enough said.

Quickly decode VINs for Jeeps built from 1981 onward. Note: VINs never include the letters “I,” “O,” or “Q.” (Resource courtesy of JeepFan.)

A fascinating overview of Jeep’s heritage, recommended by James — a young Jeep enthusiast who shared it with his class. Hosted on CarCovers.com, where you can also explore their products while learning about Jeep’s legacy.

We recommend one company — and only one — for stroker engines: Golen Engines. Known for building the highest‑quality strokers on the market, their craftsmanship and performance set the standard. You won’t be disappointed.

Other Interesting Non-Jeep links

An insightful look into the evolution of the school bus. This resource was shared by Regina, a student in a Summer Education Program, and offers a unique perspective on transportation history.

Designed for Vibration Control

Both Ultra‑Flex Rubber and Classic Polyurethane mounts are engineered to reduce vibration transfer. To maximize performance, it is essential to follow installation guidelines carefully. Proper installation ensures that the mounts deliver the intended balance of comfort and control.

Key Installation Recommendations

  • Avoid over‑tightening through‑bolts. Even slight over‑torqueing can negate the vibration‑reduction features built into Brown Dog mounts.
  • Inspect or replace the transmission mount when changing motor mounts. Because inspection requires dropping the cross member and removing transmission mount nuts, many customers choose to replace the transmission mount during motor mount installation.
  • Seek expert support when in doubt. If you encounter uncertainty during installation, Brown Dog Offroad provides technical assistance by phone, available 24/7.

Shipping Policy